About OPP

Established in 2005, Outreach Process Partners, LLC (OPP) helps organizations apply technology tools, analytics and behavior science to improve communication and operational performance.

We are experts in the “listening” side of strategic communications. Through social/media monitoring, web analytics, focus groups, surveys, interviews, hotline calls and database activity–we help our clients understand what staff and stakeholders expect. We uncover both the opportunities and the barriers to mission accomplishment. Better listening enables more responsive and tailored messaging AND identifies areas for operational improvements. Better listening also enables baselining of where you are today and uncovers strategies for documented goal attainment and measurable ROI.

By having a deeper understanding and engagement with internal and external stakeholders, OPP’s expert team helps implement process improvements (Agile metholodogy) and award-winning outreach and education products (online, print and video). OPP helps client develop efficient, targeted distribution channels and information management solutions. This results in wider and more positive communication and collaboration — at a lower overall cost due.

Our team includes skilled writers, editors, graphic designers, illustrators, videographers, producers, editors, data analysts, web developers, database programmers, social media experts, facilitators, meeting planners, survey technicians, project managers, and business analysts.

Satisfied Clients Include:

OPP is an economically-disadvantaged woman-owned small business with disadvantaged business enterprise (DBE) certifications in Maryland, Virginia, Pennsylvania, New York, New Jersey, Louisiana, and the cities of New York, Baltimore and New Orleans.

It’s easy to work with us through our consolidated GSA Schedule and Basic Purchasing Agreements.  Or BOOST your organization’s operational effectiveness with OPP’s service packages that can be procured sole source.

CONTACT US for more information, project histories and resumes of key staff.